ReviewMaster AI - AI-Powered Review Management

AI-Powered Review Responses

Save hours with intelligent, customized responses to every review

Smart Response Generation

Our AI analyzes review sentiment and content to generate relevant, personalized responses

AI analyzing review...

Tone & Style Customization

Set your brand voice from professional to casual, and let AI match your style

Formal Casual

Multi-language Support

Respond to reviews in the customer's language automatically

English Spanish French German Japanese +45 more

See AI Responses in Action

Sarah J.

The service was okay but I had to wait 20 minutes for my order. The staff was friendly though and the food was good once I received it.

AI-Generated Response

Professional Generated in 3.2 seconds

Thank you for your feedback, Sarah! We appreciate your patience and are sorry about the wait time you experienced. We're constantly working to improve our service speed while maintaining the quality of food you enjoyed. We're glad our staff was able to provide a friendly experience, and we hope to serve you again soon with a much shorter wait!

Response Controls

Tone

Formal Casual

Length

Brief Detailed

Focus on

Apology Explanation Solution Invitation

Respond 10x faster

Generate professional responses in seconds instead of minutes or hours

Maintain consistent brand voice

Ensure all responses reflect your brand's tone and values

Never miss a review

Automatically respond to every review, even during off-hours

Try AI Responses

Seamless Team Collaboration

Manage review responses across departments and locations with ease

Role-Based Access

Assign appropriate permissions to team members based on their responsibilities

Admin Manager Agent Viewer

Location Assignment

Assign team members to specific business locations they're responsible for

Downtown

Westside

Northgate

Add Location

Activity Monitoring

Track response rates and activity levels for each team member

Sarah 92%

Michael 78%

Jessica 65%

Team Workflow Visualization

New Review Alert

System detects new review and sends notification to team

Auto-Assignment

Review is assigned to the appropriate team member based on rules

Collaborative Response

Team members can discuss and refine AI-generated responses

Approval & Publishing

Final response is approved and published to review platform

"ReviewMaster AI has transformed how our multi-location business handles customer feedback. With 12 locations and a small central team, we were drowning in reviews. Now, our location managers handle their own reviews with AI assistance, and our response rate has gone from 22% to 94% in just two months."

Jennifer Lawson

Director of Operations, Regional Restaurant Group

Streamline Your Team

Actionable Analytics & Insights

Transform review data into business intelligence

Sentiment Trend Analysis

Track sentiment changes over time to identify improvement areas

Sentiment Score

Time

Competitive Benchmarking

See how your ratings compare to competitors in your area

Your Business 4.7

Competitor A 4.2

Competitor B 3.9

Industry Average 4.1

Topic Discovery

Identify common themes and topics from customer reviews

Service Price Quality Location Wait time Staff Cleanliness Value

Analytics Dashboard Preview

Date Range:

Last 30 Days

Export Report

Positive reviews up 18%

15%

Increase in positive sentiment

42

Potential issues identified

3.2★

Star average improvement

Explore Analytics

Seamless Google Places Integration

Connect multiple locations with just a few clicks

One-Click Connection

Easily connect all your Google Business locations

Real-time Syncing

Get notified of new reviews instantly with automatic syncing

Last synced: Just now

Syncing in real-time

Historical Import

Import and analyze all your historical reviews

Import progress

Importing 856 of 1,012 reviews

Simple Connection Process

1

Connect Your Account

Sign in with your Google account that manages your business locations

2

Select Locations

Choose which business locations you want to manage with ReviewMaster AI

3

Start Managing

Your reviews will automatically sync and you can begin responding immediately

Works Across All Your Devices

Desktop Dashboard

Mobile App

Connect Your Places

Advanced Notification System

Never miss an important review or customer feedback

Custom Alert Rules

Set up custom alerts for reviews meeting specific criteria

Alert on 1-2 star reviews

Alert on specific keywords

Alert on competitor mentions

Multi-channel Delivery

Receive notifications via email, SMS, or in-app alerts

Email

SMS

Push Notification

Priority Routing

Route critical reviews to the right team members automatically

Critical → Manager

Important → Team Lead

Standard → Support Team

Notification Examples

Email Notification

Subject: Critical Review Alert

From: ReviewMaster AI <alerts@reviewmaster.ai>

A new 2-star review has been received for Downtown Location:

"The service was slow and the staff seemed disinterested. Food was good though."

Click to view and respond to this review.

SMS Alert

ReviewMaster AI:

ALERT: New 1-star review for Westside location. "Very disappointed with my experience..." Reply now: https://rm.ai/r/7629

In-App Notification

Critical Review Received

2 minutes ago

James T. left a 2-star review for Downtown location. This review mentions "manager" and "refund".

Reduce response time by 85%

With intelligent alerts and automated routing

3.2

hours without

29

minutes with

Set Up Alerts

Ready to Transform Your Review Management?

Join thousands of businesses using ReviewMaster AI to improve their online reputation

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4.8/5 from 1,200+ users

Powerful Features to Transform Your Review Management